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Most brand managers say they “analyze user feedback.”
Most brand managers say they “analyze user feedback.” What they actually do: - Scroll Amazon - Check TikTok comments - Scan Reddit - Screenshot complaints - Build a messy deck That’s not insight. That’s unpaid labor. I tested something better. Using #mulerun, I created a “Social Media User Review Insights” template:
Performance
Key metrics and engagement highlights
Views
3,332
90.3%
CTR
4.90%
7.8%
Retention
36.0%
49.5%
Engagement
1.17%
19.0%
Growth
13
27.8%
Content mix
How this thread is built
Images | 67% | |
Videos | 17% | |
Text only | 17% | |
Read time | 1:19 |
Audience retention
How far readers make it through the thread
Average Tweets read1.8
Most brand managers say they “analyze user feedback.”
Click on the chart to preview a tweet
This thread
Typical retention not available
Chart guide
Full Thread
Hook and key tweets
Most brand managers say they “analyze user feedback.”
What they actually do:
- Scroll Amazon
- Check TikTok comments
- Scan Reddit
- Screenshot complaints
- Build a messy deck
That’s not insight. That’s unpaid labor.
I tested something better.
Using #mulerun, I created a “Social Media User Review Insights” template:
Notes
Add observations or ideas tied to this thread